Refund Policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, and in its original packaging. 

When the return has been received and your refund process, a £2.99 carrier fee will be deducted from your refund value to cover the return postage fee.

The return service is fully automated and tracked for your convenience,  to initiate a return please visit our returns portal and follow the quick and easy process

https://www.car-delish.com/apps/returns-portal

If your return is accepted, we’ll send you a return shipping label, please package the item up safely and securely to ensure there is no damage in transit.

You can always contact us for any return question at support@car-delish.com.

Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items

Unfortunately, we cannot accept returns on sale items or gift cards.

 

Refunds

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at support@car-delish.com.